Privacy Policy

Last updated: January 2026

Introduction

At HYDRO.ne, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Information: When you complete our contact form, we collect your name, email address, phone number, and any additional details you provide about your vehicle and service requirements.
  • Usage Data: We automatically collect information about your interactions with our website, including pages visited, time spent, and navigation patterns.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyse website performance.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and process service requests submitted through our contact form
  • To send you updates, promotional materials, and service-related communications (with your consent)
  • To analyse website usage and improve user experience
  • To comply with legal obligations and protect our business interests

Google Analytics

We use Google Analytics to monitor and analyse website traffic. Google Analytics is a web analytics service provided by Google Inc. that tracks and reports website traffic. Google Analytics may collect information about you, including your IP address, browsing behavior, device type, and pages you visit. This information is used to generate reports about website usage and to improve our online services. Google Analytics processes your data in accordance with their privacy policy. You can learn more about Google's privacy practices at policies.google.com/privacy.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Contact Form Submissions

When you submit a message through our contact form on this website, your submission is processed through Jacob Bradley Web Development services. This includes the handling, storage, and management of your personal information (name, email, phone number, and message content). Jacob Bradley Web Development ensures that your data is handled securely and in compliance with data protection regulations. Your information will only be used to respond to your inquiry and provide the requested services. You can learn more about Jacob Bradley Web Development's privacy practices by visiting jacobbradley.co.uk.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Instagram, Facebook, TikTok, and Snapchat. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: